I Love Wallpaper

I Love Wallpaper is a family-run business based in Sunderland. The company sells wallpapers and paints. Its wallpaper ranges include scrubbable wallpapers and paste-the-wall options. It also sells murals.

Helpfulness and an extensive choice of wallpaper recur throughout the feedback from shoppers at this Hartlepool outlet. Many describe the showrooms as bright, spacious and well laid out, making it easy to browse designer ranges and painted finishes at leisure, and several note that staff are welcoming, pleasant and never pushy, offering advice without pressure. Customer service receives frequent praise, particularly when orders need adjusting; one shopper recalls a delivery mix-up being resolved quickly and efficiently through an online chat, while another mentions a straightforward return following an over-purchase.

A paint mixing service is available alongside the wallpapers, and the range is described as regularly updated, with exclusive Italian feature designs singled out as something out of the ordinary. Shoppers also value the practical side of a visit, including parking close to the entrance and trolleys, while one customer notes that a wheelchair user needed assistance to get inside. Delivery is reported as accurate and well packaged, with orders matching their descriptions, and the store is said to compare well on price against larger DIY chains. The recurring theme is knowledgeable, patient service backed by a wide selection.