Wallpaper Sales, also referred to by some reviewers as Decoration Depot, is a Wakefield-based wallpaper retailer trading online and from a physical showroom, with staff including Mike, Chantelle and Angie praised for a huge in-stock range and price-matching against other sellers. Customers repeatedly describe next-day delivery, careful packaging and helpful phone advice when swapping or reordering wallpaper, with several long-standing customers saying they have shopped here for over a decade. Set against this, a recurring theme among a minority of reviewers describes poor communication when things go wrong, including a next-day delivery service that failed to arrive, unrefunded sample charges, and staff perceived as dismissive when a genuine mistake was queried. As a wallpaper shop serving Leeds and the surrounding area, Wallpaper Sales holds a 4.3-star average from 108 Google reviews.
Reviews
4.3 / 5 · 108 totalHave recently used this company twice and both times the rolls were delivered super fast and more importantly very carefully packaged. I overordered the wallpaper the second time and they handled the return of the roll even faster than my daughter messing up her beautiful new room!
Called in to the shop for the 1st time today. After looking round at the poor choice offered by mainstream national wallpaper sellers, we almost gave up on the idea of a large feature wall. Found the shop on Google, and decided to take a car ride to Wakefield, where they are based. They have a really good choice of rolls in stock, and hundreds of pattern books available to browse through. My wife and I both agreed that, if we couldn't find a design we both liked, we'd give up and simply paint the wall. We walked out a good while later, with armfuls of rolls of paper. Great choice, competitive prices, helpful staff, and an owner who lives and breathes wallpaper ! Well worth a visit.
Loads of wallpaper to look at. Samples for £1 each. Friendly, helpful staff
I ordered a Versace Heritage wallpaper from Wallpaper Sales. Sadly, there was a bit of fault on the roll, however Wallpaper Sales customer services were very responsive and helped with imminent solution to resolve the problem. Very happy with the wallpaper and the overall service. Thank you for your prompt responses and I will definitely buy from you again.
I called in to order wallpaper for a next day delivery. I paid extra for this service but it didn't arrive on time. I then had to pay to have it couriered back! so out of pocket over £50 for absolutely nothing not to mention the hassle of arranging and waiting around for a courier to collect the box.
Ordered online but needed advice so rang customer service, they were only too happy to help. Great choice of wallpaper online and instore. Excellent company to deal with would definitely recommend .
What a fantastic service, ordered yesterday & they priced matched. My wallpaper was delivered today . Thank you Angie for your help. If only all companies where like this.