DecorSave is a family-run wallpaper and paint shop in Birmingham, now with the daughter of the original owner involved and reviewers describing decades of loyal custom to the Marsh Lane store. Customers praise a genuinely wide range of wallpaper at good-value prices, with several singling out designs not found in bigger chain stores and staff happy to check stock or hold a roll ready for collection. Positive reviews also describe a smooth online ordering and returns experience with fast, free delivery. However, a recurring complaint among online shoppers describes mail-order issues, including wrong items sent and unreliable third-party couriers causing lengthy delays. As a wallpaper and paint shop in Birmingham, DecorSave holds a 4.2-star average from 198 Google reviews.
Reviews
4.2 / 5 · 198 totalReally great wallpaper and decorating shop. Loads of great wallpaper and excellent prices, chap was really helpful.
Beware, They use Hermes/Evri who have a reputation as the worst couriers in the business. You'll wait a long time if you even get your goods at all
Sent for a 2 and half ltr emulsion in coloud Seashell.... Received a 750ml tin of wbite GLOSS. Sellers mistske, not mine!, yet i was not believed and had to send photos and numerous emails ( i'm not too savvy at doing this ). No communication from seller for days. In tge end ONBUY Sorted it for me, Thank you Onbuy!. DECOR SAVE NOT RECOMMENDED ... and no apology.
Nice store, decent stock, but customer service needs improving.I went here 10 mins before it was due to close, after a mad dash to get there. I understand folks want to get home, but I didn't even get through the door and was told they were closing up. When I asked to clarify the time, it then turned into you have a few minutes. The attitude was hostile and I was going to leave, even my husband said don't spend anything with them. However as I am decorating a new home I wanted something for every room, so decided to have a quick look around. I saw some things I liked, and one wall paper I really liked so I thought I'd get one roll for a feature wall (I was adamant not to buy it for a room that required a lot out of principle) luckily I really liked the design. I had money to spend and was ready to part with it until I met the attitude when I entered, so although i needed all the things; paste, tools etc I just got the one roll and left. If it's your first customer or last of the day you should be respectful and welcoming.
Moved away from the area but always go back to Decorsave Marsh Lane Erdington . Fabulous place with great variety and good value wallpaper choices. The daughter is in charge now and doing a great job too. Keep up the good work..
Best wallpaper shop! So much choice and great prices, the workers are also very helpful and welcoming, couldn't ask for a better experience and got everything I needed, thank you!
Check this place on trust pilot first! Avoid this place if you are not of ethnic origin. Guy clearly racist ok the front desk. Was actually giving a compliment on how good the place looked. Guy did not even bother entertaining my words due to my skin colour disheartening but this is reality in Birmingham now. Edited Reply: Pattern was off by a few mill. So you are fully aware of who and what customer I am. Guy at the desk was talking to the women quite loudly and on our approach kind of turned away and went silent. I said two positive comments and looked directly at him when I said it. Got completely blanked. Was going to say oi you cheeky geet but why waste any more breathe.Manors and respect go a long way but I guess colour does more!